Following the latest government directive, HOTA, Home of the Arts has updated its previous temporary closure announcement by today announcing that it will close its doors until further notice.
Ticket holders for affected events are being contacted to arrange a refund. Due to the number of cancelled events, this may take up to 20 working days. HOTA are asking audiences to consider donating the value of their tickets, or part thereof, to their artists’ fund, Rage Against the V(irus) (see below for how to do this).
Below are some helpful FAQs from the HOTA website:
What events have been cancelled?
We will contact everybody who has tickets for a cancelled event to let them know, and to process their refund. Due to the volume of ticket holders there may be a short delay in contacting you, but we are working as quickly as possible.
When will I receive a refund for tickets for events that have been cancelled?
We are processing refunds as quickly as possible. As a busy precinct, we will prioritise events taking place first and work through them methodically until everybody has received a refund. Due to the large number of events, this may take up to 20 days. We politely ask that you do not phone the Box Office as this slows the process down, we will be in touch!
Can I donate the value of my tickets to HOTA?
Yes, we’d be delighted to accept any donations to support the artists’ fund, Rage Against The V(irus). You can find more information about the fund here.
Will I receive a refund for future events I have booked?
In line with Live Performance Australia (LPA) we will only issue a refund for events that are cancelled. Should any future events be cancelled or changed, we will be in touch to arrange a refund. We are working with artists and companies to reschedule where possible.
When will the Farmer’s Market reopen?
HOTA remains committed to the Farmer’s Market and they will continue when we re-open.
Are the parklands and car parks still open?
Yes, the parkland and car parks will remain open during any closure period. We ask that you familiarise yourself with the government’s social distancing measures to keep everybody safe. You can find more information about that here.
When will HOTA re-open?
We are in the hands of advice from the government and health professionals. We will play our part in keeping everybody safe and healthy.